Privacy Notice

This is the privacy notice of The Human Side. In this document, "we" refer to the business. We are company number 12819348 registered in the United Kingdom.

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Introduction

This privacy notice aims to inform you about how we collect and process any information that we collect from you, or that you provide to us. It covers information that could identify you (“personal information”) and information that could not. In the context of the law and this notice, “process” means collect, store, transfer, use or otherwise act on information. It tells you about your privacy rights and how the law protects you.

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We are committed to protecting your privacy and the confidentiality of your personal information. Our policy is not just an exercise in complying with the law, but a continuation of our respect for you and your personal information.

We undertake to preserve the confidentiality of all information you provide to us, and hope that you reciprocate.

Our policy complies with the Data Protection Act 2018 (Act) accordingly incorporating the EU General Data Protection Regulation (GDPR).

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The law requires us to tell you about your rights and our obligations to you in regard to the processing and control of your personal data. We do this now, by requesting that you read the information provided at http://www.knowyourprivacyrights.org

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Except as set out below, we do not share, or sell, or disclose to a third party, any information collected through our website.

 

1.   Data we process

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We may collect, use, store and transfer different kinds of personal data about you. We have collated these into groups as follows:

Your identity includes information such as first name, last name, title and other identifiers that you may have provided at some time.

Your contact information includes information such as email address, telephone numbers and any other information you have given to us for the purpose of communication or meeting.

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Technical data includes your internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.

We may aggregate anonymous data such as statistical or demographic data for any purpose. Anonymous data is data that does not identify you as an individual. Aggregated data may be derived from your personal data but is not considered personal information in law because it does not reveal your identity.

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For example, we may aggregate profile data to assess interest in a product or service.

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However, if we combine or connect aggregated data with your personal information so that it can identify you in any way, we treat the combined data as personal information and it will be used in accordance with this privacy notice.

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2.    Special personal information

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We do not collect any special personal information about you.

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The bases on which we process information about you

The law requires us to determine under which of six defined bases we process different categories of your personal information, and to notify you of the basis for each category.

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If a basis on which we process your personal information is no longer relevant then we shall immediately stop processing your data.

If the basis changes then if required by law we shall notify you of the change and of any new basis under which we have determined that we can continue to process your information.

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3.   Information we process because we have a contractual obligation with you
 

When you buy a product or service from us, or otherwise agree to our terms and conditions, a contract is formed between you and us.

In order to carry out our obligations under that contract we must process the information you give us. Some of this information may be personal information.

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We may use it in order to:

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• provide you with our services

• provide you with suggestions and advice on products, services and how to obtain the most from using our website

 

We process this information on the basis there is a contract between us, or that you have requested we use the information before we enter into a legal contract.

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We shall continue to process this information until the contract between us ends or is terminated by either party under the terms of the contract.

 

4.   Information we process with your consent
 

Through certain actions when otherwise there is no contractual relationship between us, such as when you browse our website or ask us to provide you more information about our business, including our products and services, you provide your consent to us to process information that may be personal information.

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Wherever possible, we aim to obtain your explicit consent to process this information, for example, by asking you to agree to our use of cookies.

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5.   Information we process for the purposes of legitimate interests
 

We may process information on the basis there is a legitimate interest, either to you or to us, of doing so.

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Where we process your information on this basis, we do after having given careful consideration to:

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• whether the same objective could be achieved through other means

• whether processing (or not processing) might cause you harm

• whether you would expect us to process your data, and whether you would, in the round, consider it reasonable to do so

For example, we may process your data on this basis for the purposes of:
 

• record-keeping for the proper and necessary administration of our business

• responding to unsolicited communication from you to which we believe you would expect a response

• protecting and asserting the legal rights of any party

• insuring against or obtaining professional advice that is required to manage [organisational or business] risk

• protecting your interests where we believe we have a duty to do so

 

6.   ​Information we process because we have a legal obligation

 

Sometimes, we must process your information in order to comply with a statutory obligation.

 

Specific uses of information you provide to us
 

7.   Complaints regarding content on our website
 

If you complain about any of the content on our website, we shall investigate your complaint.

 

8.   Job application and employment

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If you send us information in connection with a job application, we may keep it for up to three years in case we decide to contact you at a later date.

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If we employ you, we collect information about you and your work from time to time throughout the period of your employment. This information will be used only for purposes directly relevant to your employment. After your employment has ended, we will keep your file for six years before destroying or deleting it.

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9.   Communicating with us

 

When you contact us, whether by telephone, through our website or by e-mail, we collect the data you have given to us in order to reply with the information you need.

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We keep personally identifiable information associated with your message, such as your name and email address so as to be able to track our communications with you to provide a high quality service.

 

10.   Complaining
 

When we receive a complaint, we record all the information you have given to us.

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We use that information to resolve your complaint.

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We may also compile statistics showing information obtained from this source to assess the level of service we provide, but not in a way that could identify you or any other person.

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We expect any affiliate or partner to agree to reciprocate this policy.

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Use of information we collect through automated systems when you visit our website

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11.   Cookies
 

Cookies are small text files that are placed on your computer's hard drive by your web browser when you visit any website. They allow information gathered on one web page to be stored until it is needed for use on another, allowing a website to provide you with a personalised experience and the website owner with statistics about how you use the website so that it can be improved.

 

Some cookies may last for a defined period of time, such as one day or until you close your browser. Others last indefinitely.

 

Your web browser should allow you to delete any you choose. It also should allow you to prevent or limit their use.

Our website uses cookies. They are placed by software that operates on our servers, and by software operated by third parties whose services we use.

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When you first visit our website, we ask you whether you wish us to use cookies. If you choose not to accept them, we shall not use them for your visit except to record that you have not consented to their use for any other purpose.

If you choose not to use cookies or you prevent their use through your browser settings, you will not be able to use all the functionality of our website.

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We use cookies in the following ways:

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• to track how you use our website

• to record whether you have seen specific messages we display on our website

 

12.   Personal identifiers from your browsing activity
 

Requests by your web browser to our servers for web pages and other content on our website are recorded.

We record information such as your geographical location, your Internet service provider and your IP address. We also record information about the software you are using to browse our website, such as the type of computer or device and the screen resolution.

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We use this information in aggregate to assess the popularity of the webpages on our website and how we perform in providing content to you.

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If combined with other information we know about you from previous visits, the data possibly could be used to identify you personally, even if you are not signed in to our website.      

        

Disclosure and sharing of your information

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13.   Data may be processed outside the European Union

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Our websites are hosted in the USA.

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We may also use outsourced services in countries outside the European Union from time to time in other aspects of our business.

 

Accordingly data obtained within the UK or any other country could be processed outside the European Union.

 

Control over your own information

 

14.   Your duty to inform us of changes
 

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes.

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15.   Access to your personal information

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At any time you may review or update personally identifiable information that we hold about you.

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To obtain a copy of any information you should contact us to make that request.

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After receiving the request, we will tell you when we expect to provide you with the information, and whether we require any fee for providing it to you.

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Other matters

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16.   Use of site by children

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We do not sell products or provide services for purchase by children, nor do we market to children.

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If you are under 18, you may use our website only with consent from a parent or guardian.

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17.   Encryption of data sent between us
 

We use Secure Sockets Layer (SSL) certificates to verify our identity to your browser and to encrypt any data you give us.

 

18.   How you can complain

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If you are not happy with our privacy policy or if you have any complaint then you should tell us.

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If a dispute is not settled then we hope you will agree to attempt to resolve it by engaging in good faith with us in a process of mediation or arbitration.

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If you are in any way dissatisfied about how we process your personal information, you have a right to lodge a complaint with the Information Commissioner's Office (ICO). This can be done at https://ico.org.uk/make-a-complaint/. We would, however, appreciate the opportunity to talk to you about your concern before you approach the ICO.

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19.   Retention period for personal data
 

Except as otherwise mentioned in this privacy notice, we keep your personal information only for as long as required by us:

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• to provide you with the services you have requested;

• to comply with other law, including for the period demanded by our tax authorities;

• to support a claim or defence in court.   

 

20.   Compliance with the law

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Our privacy policy has been compiled so as to comply with the law of every country or legal jurisdiction in which we aim to do business. If you think it fails to satisfy the law of your jurisdiction, we should like to hear from you.

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However, ultimately it is your choice as to whether you wish to use our website.

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21.   Review of this privacy policy

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We may update this privacy notice from time to time as necessary. The terms that apply to you are those posted here on our website on the day you use our website. We advise you to print a copy for your records.

If you have any question regarding our privacy policy, please contact us.